QI Tips
The Health Quality Council's newsletter, QReview, has a regular feature, "QI Tips"
in which we highlight topics from our quality improvement workshops:
Improve your organization's
performance by hearing the voice of your customers
Health Care System's Purpose
Predicting outcomes from
tests of change
Change concepts
Measuring for improvement
PDSA Cycles
Continuous learning for
improvement
It's all in the family
(of measures)
4 rules for determining
whether your run chart shows a statistically significant change
Change is a process
Communicating about Quality
Improvement