CFHI: #MoreThanAVisitor – Reintegration of Family Caregivers as Essential Partners in Care

Jul 14, 2020 at 11:00 AM
CFHI: #MoreThanAVisitor – Reintegration of Family Caregivers as Essential Partners in Care

Tuesday July 14, 12.00pm - 1.00pm
#MoreThanAVisitor – Reintegration of Family Caregivers as Essential Partners in Care

Hosts: Julie Drury (Strategic Lead, Patient Partnerships, CFHI) and Dr. Ward Flemons (Medical Advisor to the Health Quality Council of Alberta)

Speakers: Mary Anne Levasseur (Caregiver, Quebec), Dr Gillian Kernaghan (President and Chief Executive Officer St. Joseph’s Health Care, Ontario), Deanna Picklyk (Director, Engagement and Patient Experience, Alberta Health Services) and Chris Mayhew (Senior Consultant- Engagement and Patient Experience, Alberta Health Services).

In March 2020, as a result of the pandemic, and in an effort to minimize and control the risk of COVID-19 cases, many hospitals across the country reacted quickly and made significant changes to their family presence policies. With some exceptions, many organizations instituted blanket visitor restrictions, which included essential partners in care.

To help hospitals that are revisiting their policies move forward and reintegrate family caregivers as essential partners in care, CFHI convened a Rapid Response Expert Advisory Group composed of clinicians, healthcare system leaders, hospital CEOs, legal/bioethics experts, public health experts, and patient, family, and caregiver partners from across the country. They reviewed the evidence, considered the pandemic context and identified seven key steps that to support hospitals to welcome back family caregivers as essential partners in care in a time of crisis. 

Together with some of the advisory group members, we will discuss the report – Re-Integration of Family Caregivers as Essential Partners in Care in a Time of COVID-19 – along with the key steps, resources and examples of patient- and family-partnered care that can be applied during a time of COVID-19.

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