How the way we talk can change the way we work (QI Power Hour)

Feb 24, 2017 at 11:30 AM
How the way we talk can change the way we work (QI Power Hour)

Download Presentation


Guest speaker

Shari Furniss, Director, Learning and Development, Saskatchewan Health Quality Council

Session description

Building on the first webinar in which we explored personal languages, we will continue to explore the work of Kegan and Lahey’s 7 languages.  This time, we will look at how groups communicate, and how this can hinder or help changing our culture.  We’ll look at:

  • The pitfalls of how we praise
  • The risks in using rules to shape behaviour
  • The unintended consequences of constructive criticism

Tags: Archived QI Power Hour Webinars , QI Power Hour

Export event

Theme picker

Past Events

Creative thinking for serious people (QI Power Hour)

Sep 1, 2017 at 10:30 AM
Creative thinking for serious people (QI Power Hour)

Guest speaker Paul Plsek, Author and Consultant on Innovation; Chair of Innovation, Virginia Mason Medical Center (Seattle);...

Learn More

Health System Modeling (QI Power Hour)

Jun 16, 2017 at 10:30 AM
Health System Modeling (QI Power Hour)

Guest speaker Adrienne Danyliw, Project & Policy Consultant, ED Waits and Patient Flow Initiative, & Yuan Tian, Researcher,...

Learn More

Understanding variation: How to identify and manage variation (QI Power Hour)

May 19, 2017 at 10:30 AM
Understanding variation: How to identify and manage variation (QI Power Hour)

Guest speaker Doug Campbell, Provincial Improvement Consultant, Health Quality Council Session description Identifying and...

Learn More

First151617181920212224

Theme picker