Promoting social inclusion through experience-based design in Christchurch, New Zealand (QI Power Hour)

Feb 27, 2020 at 2:00 PM
Promoting social inclusion through experience-based design in Christchurch, New Zealand (QI Power Hour)

Download Presentation


Guest speaker
Nicola Woodward (RGN, MSc) health, social, and community service innovator, Christchurch, New Zealand.
Session details

Although the healthcare and social services sectors have used patient & client-centred design for almost three decades, organizations in these sectors are still contributing to isolation and exclusion of those most in need of their services. Risk factors related to poverty and violence are elevated by the very systems meant to help.

This session will explore how agencies can make a difference using experiences-based service design. Nicola will share some of the experiences that contributed to the transformation of a women’s refuge, and the founding of a unique centre of co-located human services in Christchurch, New Zealand.

In this webinar we will:

  1. Explore some of the limitations and unintended consequences of the ‘expert’ and ‘specialist’ lens in service and organisational design (with examples)
  2. Revisit the concept of experience-based design from a life-systems perspective
  3. Explore models of integrated co-located practice from a social justice perspective, drawing on key learnings from concept, design, and implementation, from frontline to governance

 


Tags: Archived QI Power Hour Webinars , QI Power Hour

Export event

Theme picker

Past Events

De/Implement: CWC Implementation Research Webinar Series | Patient Perspectives on Reducing Unnecessary Prescription Medications: Lessons from a De-implementation Study

Mar 18, 2020 at 12:00 PM
De/Implement: CWC Implementation Research Webinar Series | Patient Perspectives on Reducing Unnecessary Prescription Medications: Lessons from a De-implementation Study

Health care professionals are often concerned about having conversations with patients regarding stopping unnecessary medications. It can be...

Learn More

SCPOR Meet and Eat

Mar 5, 2020 at 12:00 PM
SCPOR Meet and Eat

The Saskatchewan Centre for Patient-Oriented Research (SCPOR) is excited to announce our next Meet and Eat Event. The event will feature a...

Learn More

Introduction to N2 Webinar (SCPOR)

Feb 21, 2020 at 1:00 PM
Introduction to N2 Webinar (SCPOR)

SCPOR provides access to a number of tools and resources to help you conduct clinical research through membership in the Network of Networks...

Learn More

Choosing Wisely Talks | Treating the Side Effects of Drugs with More Drugs: Strategies for Coping with Prescribing Cascades

Mar 4, 2020 at 12:00 PM
Choosing Wisely Talks | Treating the Side Effects of Drugs with More Drugs: Strategies for Coping with Prescribing Cascades

1 in 4 Canadian seniors are prescribed 10 or more drugs, according 2016 report released by the Canadian Institute for Health Information...

Learn More

De/Implement: CWC Implementation Research Webinar Series | Using the Theoretical Domains Framework (TDF) to Identify Barriers/Enablers to Implementing Choosing Wisely Canada Recommendations

Feb 19, 2020 at 12:00 PM
De/Implement: CWC Implementation Research Webinar Series | Using the Theoretical Domains Framework (TDF) to Identify Barriers/Enablers to Implementing Choosing Wisely Canada Recommendations

This webinar will provide an overview of using the Theoretical Domains Framework (TDF) to identify barriers and enablers to inform selecting...

Learn More

Promoting social inclusion through experience-based design in Christchurch, New Zealand (QI Power Hour)

Feb 27, 2020 at 2:00 PM
Promoting social inclusion through experience-based design in Christchurch, New Zealand (QI Power Hour)

Guest speaker Nicola Woodward (RGN, MSc) health, social, and community service innovator, Christchurch, New Zealand. Session...

Learn More

First2345791011Last

Theme picker