Traditional thinking around digital transformation within health care organisations and systems seeks to apply new technologies to existing care pathways and processes in order to improve them – but misses the opportunity technology now offers us to reimagine how care is delivered. The Covid-19 pandemic has disrupted care delivery, forcing our health care system to embrace change at pace and see the ways in which digital design and capabilities can enable care, and access to care, driven by smarter, user-centred design.
At this free online event we explored the role that hospitals – enabled by digital capability – can play, and we thought about:
- how hospitals can reframe their role as part of an integrated care system
- how digital technologies and innovation can help support that role
- how these technologies can be interwoven with workforce, estates and clinical capabilities as part of a co-ordinated approach to health and care.