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Guest speaker:

Glenda Beauchamp, Improvement Lead at HQC

Session Description:

Did you know that 49% of all recorded workplace conflicts were a result of clashing personalities in the office? (Source: CPP “Global Human Capital Report”).

Research suggests that companies that support collaborative working are five times more likely to be high performing because a collaborative culture tends to have higher engagement levels, lower stress levels, and higher success rates. (Source: Forbes)

Join us for a discussion about how we can use the Ladder of Inference as a way to build mutual understanding and work toward a collaborative work environment.

In this webinar you will:

• Learn about the Ladder of Inference –
  • What is it?
  • How can it help deescalate conflict and support the effectiveness of groups and teams?
• Reflect on the ways you work and the mindset you operate from in stressful situations
• Explore Mutual Learning Mindset and how it can support effective groups and teams

 

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Tags: Archived QI Power Hour Webinars

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