The Ladder of Inference (QI Power Hour)

Jul 17, 2020 at 9:30 AM
The Ladder of Inference (QI Power Hour)

Download Presentation


Guest speaker

Glenda Beauchamp, Improvement Lead at HQC

Session Description

Did you know that 49% of all recorded workplace conflicts were a result of clashing personalities in the office? (Source: CPP “Global Human Capital Report”).

Research suggests that companies that support collaborative working are five times more likely to be high performing because a collaborative culture tends to have higher engagement levels, lower stress levels, and higher success rates. (Source: Forbes)

In this webinar we discussed how we can use the Ladder of Inference as a way to build mutual understanding and work toward a collaborative work environment.

In this webinar you will:

  • learn about the Ladder of Inference –
    • What is it?
    • How can it help deescalate conflict and support the effectiveness of groups and teams?
  • reflect on the ways you work and the mindset you operate from in stressful situations
  • explore Mutual Learning Mindset and how it can support effective groups and teams

 


Tags: Archived QI Power Hour Webinars

Export event

Theme picker

Past Events

Palliative Home & Community Care During COVID-19: Lessons Learned (Healthcare Excellence)

Jul 20, 2021 at 11:00 AM
Palliative Home & Community Care During COVID-19: Lessons Learned (Healthcare Excellence)

With Claire Ludwig (VP, Home and Community Care Support Services Champlain), Jeff Moat (CEO, Pallium Canada), Laurel Gillespie (CEO, Canadian...

Learn More

Intro to Health Equity Workshop (Peer Med Foundation)

Jul 11, 2021 at 1:00 PM
Intro to Health Equity Workshop (Peer Med Foundation)

Health students and providers in Canada are invited to join the Peer Med Foundation to learn and discuss the inequities present in...

Learn More

Pandemic Recovery and Resilience - Planning for a healthier health workforce (Healthcare Excellence Canada)

Jul 6, 2021 at 11:00 AM
Pandemic Recovery and Resilience - Planning for a healthier health workforce (Healthcare Excellence Canada)

With Jennifer Zelmer (President & CEO, HEC), Christina Krause (Executive Director, BC Patient Safety and Quality Council), Col. Scott...

Learn More

First Nations Data Sovereignty Webinar (FNIGC)

Jun 30, 2021 at 11:00 AM
First Nations Data Sovereignty Webinar (FNIGC)

Respecting First Nations data sovereignty - what it means and why it matters. Join us for a webinar with the FNIGC to learn...

Learn More

The Indigenous Patient Journey Projects: Cycles of Trauma and Crisis (QI Power Hour)

Jul 9, 2021 at 9:30 AM
The Indigenous Patient Journey Projects: Cycles of Trauma and Crisis (QI Power Hour)

Guest speaker Randal Bell, Senior Advisor-Indigenous Populations, Provincial Addictions and Mental Health, Alberta Health...

Learn More

What has COVID-19 taught us about improvement? (Healthcare Excellence Canada)

Jul 12, 2021 at 11:00 AM
What has COVID-19 taught us about improvement? (Healthcare Excellence Canada)

With Matthew Hill (Insights and Evaluation Research Manager) from the Health Foundation, United Kingdom The pandemic has provided a...

Learn More

1345678910Last

Theme picker